Snow shortage in the mountains – guests get the money back
The ski resorts that are affected are Sälen, Trysil and Vemdalen. The so -called snow guarantee applies to people who have a trip booked now this week and give full repayment for ski passes, accommodation, ski school and ski rent. Customers who arrived during Easter Day are also covered. However, you cannot activate the snow guarantee after half the week or request money back afterwards.
– If you come up now you know about the conditions. But if you choose to cancel before or right on arrival, then you can use the snow guarantee, says Niclas Sjögren Berg, responsible for all destinations at Skistar.
This week has Several critical visitors were reported at Skistar’s facilities. Riders have testified about closed slopes and slopes full of water. But riders who have come home dissatisfied from their ski trip last week will not be affected by Skistar’s message.
– No, they won’t. Because we met and still meet the snow guarantee, says Sjögren Berg.
According to Sjögren Berg Need 15 slopes to be open in Sälen for the snow guarantee to be fulfilled. At present, 29 are open. But the week that will be warm.
– Our assessment is that during the week there is a risk that we will not cope with those 15 decisions.
Sjögren Berg emphasizes that the ski resorts are still open. A total of 99 lifts and 120 slopes are open in Skistar’s locations, including Hemsedal and Åre further north which are not covered by the decision.
Some backs And slopes are closed – but it’s common at the end of the season when it starts to get warmer, says Sjögren Berg. But activating the snow guarantee, Skistar has only done once before.
– It has been an extremely mild and extremely snowy season. It was also mild in the middle of the season so the snowmelt started earlier.
In total, there are 700 residential bookings in the three ski resorts that are affected, according to Sjögren Berg a small part of the season’s total number. How much money Skistar can lose is unclear.
– It depends just on what the guest chooses to do. It is not a significant sum if you look at the whole season.
