Savings Bank customers charged payments twice
Static|Extra charge will be paid back by the end of Monday, the bank says.
Some There have been twice charge for payment transactions on the Savings Bank cards, the Savings Bank reports on their website.
It is not yet known how extensive the disruption is or how many customers it has touched, the Savings Bank Communications Manager Emma Raunio tells HS.
However, the disruption seems to have occurred for several days last week.
The issue was first announced on Friday, May 30, but a similar bulletin was on the bank’s website on Monday.
This is being investigated, says Raunio. According to him, the Savings Bank will try to pay all the extra charge to customers by the end of Monday.
Bank It only reported the disturbance to clients after days, says a woman who is a customer of the bank.
He says he noticed on Thursday that he had less money than he should have been. Through online banking, he saw the purchases he had charged the previous day twice.
On Friday, the woman called the bank’s customer service, which was said to have had problems with others. The extra charge, about € 150, had not yet returned to the woman’s account on Monday afternoon.
« I was just thinking about people who have happened to a bigger purchase in that time. »
