Large banks increase the number of staff and increase salaries
Against the background of high financial results, the banking system actively attracted new employees. In some cases, the organic growth in the number of personnel for 2024 was 8-10%. The most popular experts in digital technologies and cybersecurity remained. At the same time, salaries in banks grew, as a rule, last year above the inflation level, by 12-16%, and some of the credit organizations additionally paid rewards based on shares.
According to Kommersant, on the basis of published reports of banks in IFRS and data provided by banks, the number of personnel of credit organizations in 2024 increased by 5.5%. Banks, whose data was analyzed, including groups of Sberbank, VTB, Gazprombank, Soskombank, accounts for 76% of the banking system assets as of January 1, 2025 (based on Interfax data).
In many ways, the dynamics determined the indicators of Sberbank, the number of personnel of which grew by only 3.9%. In general, the indicators coincided with the estimates of last year, when large banks expected an increase in the number of employees by 7–20% (See “Kommersant” dated February 7, 2024). In particular, a number of large credit organizations (Gazprombank, T-Bank, Dom.rf Bank, MTS-Bank) showed organic growth in the number of employees by 8-10%.
Higher indicators for other groups are associated with the processes of banking.
In particular, as noted in the VTB group, the increase in the number of employees (13%) is associated with integration at the end of 2024 with the Bank Post. As explained by the head of the Department of Corporate Values of the Council of People’s Commissar of Council, Nadia Imametdinov, the increase in the number of employees by 24% in 2024 was largely the result of integration with the KhKF Bank, « in which many of their specialists joined us. »
A number of credit organizations have also shown a staff reduction. To a large extent, this affected large banks with foreign capital, which reduced their presence in the Russian market (see “Kommersant” from 5 And February 12). In particular, the number of employees in Raiffeisenbank decreased by almost 11%, in Unicredit-Bank-by almost 18%. A small abbreviation was affected by PPP-Bank (by 2%). As explained at the bank, this was also due to the implementation of “projects and initiatives aimed at automating and dijitization of processes (primarily interaction with clients) and renovation of departments” (See “Kommersant” from January 22).
According to the results of 2024, among the mass professions, banking workers became leaders in demand, including customer service managers, cashiers, operators and collectors. According to the director of the “Office Profession” category, “Avito Work”, Kirill Pshenichichny, the number of vacancies for them increased by 151%. The second place in terms of demand was taken by economists (+58%), in third place – credit specialists (+48%). The Sovcombank noted that the organic growth of new employees was provided at the expense of the contact center specialists.
From the results of the joint study of the B1 and NKR in relation to the assessments of the prospects of the banking sector in 2025 (issued in March, banks survey took place in January -February) that the main problems were the retention of qualified employees and the lack of specialists with the necessary competencies. At the same time, the most scarce experts participants in the survey called those who are engaged in digital technologies (62%) and cybersecurity (35%).
According to the Superjob service, the most popular banking specialists are Python programmers, as well as retail lending specialists, economic security and car loan services. According to Kirill Pshenichiki, in 2024 the demand for testers (by 173%), developers (by 137%), system administrators (by 58%) and analysts (by 39%) grew.
Credit organizations prefer to carry out the development of banking systems on their own, and the automation of supportive functions is largely trusted with external counterparties or acquire third -party solutions, the study of B1 and NKR notes. “Banks strengthen their IT teams to ensure a high level of cybersecurity and protect the confidential data of customers,” explains Gennady Shinin, head of the financial institutions of the B1 group of companies. Daria Kapranova, the head of the employee’s experience and organizational development management and organizational development management cluster, said the bank attracted candidates for new innovative fintech products.
At the same time, in 2024, the average patches in banks, according to Kommersant’s estimates on the basis of IFRS reports, increased mainly by 12-16% and amounted to 110–180 thousand rubles. per month. At the same time, a number of banks, including Sberbank, MTS-Bank, are already actively practicing the payments of part of the remuneration to employees in the form of securities, and in some cases, such payments can reach 25%.
