Germany’s largest dealer for PC hardware insolvent
The online shipping dealer Mindfactory is considered Germany’s largest dealer for computer hardware. These include graphics cards And processors, but also laptops and fully equipped PCs. For several weeks, however, there have always been inconsistencies in repayments and problems with customer support.
Now the reason is known: Mindfactory is in one Insolvency proceedings in self -administration – to renovate your own finances. This has been in progress since the end of February. « As always in such cases, a company needs a few days to implement the necessary organizational measures, » says the press release sent by email.
Mindfactory customer service works normal again
It usually takes several months for insolvency proceedings to actually open. However, the company is already optimistic about the continuous operation of the online shop. The suppliers deliver completely and without advance payments, as Mindfactory gives itself. Thus, the dealer can now pay the suppliers again as usual after the goods are sold.
Are currently Many products are sold out in the online shopthe stock only gradually fills up. In March the shop was even taken offline for a few days to carry out maintenance work. Now customers have to create new accounts in order to be able to buy again at Mindfactory. However, PayPal and prepayment are now only offered as payment methods. It is important for existing customers: Mindfactory’s customer service plans to gradually process the previously collected support requests.
Discreps with taxes probably the reason for bankruptcy
« In addition to the sale, the service business has now returned to normal, » says the message. « Returns and other service cases are processed as normal again. The cases that have not yet been processed since the beginning of the self -administration procedure are now gradually being processed and completed. »
Like the online magazine Heise writes, probably caused disagreements to the taxes to a sudden claim to millions, which Mindfactory brought into financial difficulties. This could mean that years of additional payments, penalty fees and interest rates are due at once. In the annual reports published until 2022, the numbers still looked good. Mindfactory recently achieved annual turnover of almost 303 million euros and generated a profit of almost eight million euros.
