For those looking for the best insurance offers – more clarity and convenience
Changes in the insurance market
As in many other areas, the need for speed and simplicity has prevailed in the insurance market. According to Nerijus Giedraitis, CEO of Pearl Insurance Broker, visits to insurance companies’ offices and long consultations are already a rarity. Customers want to see their own offers individually, and when chosen, they immediately insure them. “That’s why we have taken a fundamental change in our website; Not only the design has been updated, but also the improved functionality – now it is much easier for the client to navigate and find just a few clicks on what he needs. We will also soon introduce a self -service that will make new and management of available contracts. Finally, given that a significant part of the insurance transactions are now being made even before the computer – on the phone – on the phone, we focused on adapting to mobile devices. To be achieved as a person is comfortable, ”N. Giedraitis details.
More than cosmetic improvements
Along with the updated features, a new visual identity of the Pearl Insurance Broker was introduced. It is true that, according to N. Giedraitis, this change is not only a more pleasant view of the eyes, but also a promise to customers.
« The decision to update the logo, the color palette, other design elements – reflects the decision to take up a new approach and strength. It is our commitment to be modern, modern and, most importantly, human – explaining, advising, not only before the contract,
The pearl insurance broker team, which consists of brokers, claims experts, lawyers, call center and highly developed physical service network, is ready to implement this promise.
« We try to be where and what our customers need. For example, the basic needs of natural persons – speed and convenience – together with the website and the call center, help more than 2,500 pearl terminals. The customer may be insured even after stopping on the way to the store. And business customers are more likely to require complex insurance solutions and atypical conditions. Our professional brokers are oriented to such needs, ”said N. Giedraitis.
The Pearl Insurance Broker has been counting the thirteenth year of operation, which helped to make up more than 1.5 million. insurance contracts.