Federal government wants to standardize hotline 1450 across Austria – Diepresse.com
The hotline 1450 is to “expand into health navigation system for Austria
will be ”, Vice Chancellor Andreas Babler (SPÖ) announces. The first expansion steps for“ a system for all federal states ”is planned for 2026.
The Federal Government wants to standardize the Health Hotline 1450 across Austria. According to the plans of Vice Chancellor Andreas Babler (SPÖ), she should « be expanded into a health navigation system for Austria ». Minister of Social Affairs Korinna Schumann and Secretary of Health Ulrike Königsberger-Ludwig (both SPÖ) are responsible for the implementation. The initial expansion steps could take place in 2026.
The hotline is currently being developed differently from state to state. In Vienna, over 1450 appointments can be booked in primary care units. In Styria, a mobile emergency service is taught at night, and in Upper Austria there is a targeted assignment in hospital outpatient clinics. An inventory survey with the federal states has already been carried out. Now the offer should be adjusted and expanded step by step, as it means.
First point of contact in the health system
As the first point of contact in the health system, 1450 should receive a clear role, « easy to reach, understandable and reliable for everyone ». For this purpose, the hotline is to be gradually expanded to include new functions, including appointment services, video advice and digital recalls. This is intended to become a « real entry point in the supply – even outside of classic ordination times ».
« With the health navigation system 1450, everyone should get exactly the medical care that they or she needs – on the cashier, » emphasized Babler in a written statement. The « best practice examples » from the federal states showed the potential. The nationwide roll-out is now necessary. « We want a system for all federal states, » said the Vice Chancellor.
On June 6, the starting signal for the “reform partnership” of the federal, states and municipalities was given at the Governor’s Conference in Leogang, in which the top of the federal government also took part. The focus of the reform process is the topics of energy, education and health. (APA)
