drowned under the calls, the Town Hall telecorders are on strike – Liberation

This Tuesday, June 3 at 8 am, a dozen television of 3975, the call center of the city of Paris, are gathered on a sidewalk which borders the town hall of the capital. None have crossed the door to go to work. Already on Monday, they were on strike, to denounce the workload imposed on them Within this public service which received more than a million calls in 2024, According to the town hall. « We really feel abandoned, there is no recognition of arduousness », Deplore Sophie (1), post office. Composed mainly of women, the service, which receives calls from all Parisians who wonder about the policies implemented by the municipality or sometimes their town hall, is out of breath. Of the 90 people working there, 33 are disabled, 11 part -time and 6 on long -term sick leave. Results: For those who are at their post, calls are linked. “On average, I make about 80 calls per day. And I take breaks! If you don’t take it, you can go up to 100 ”, continues Corinne (1), eyes surrounded.

Arrival in the service in 2007, the fifties remembers: « At first, we only had Paris.fr calls. Then, as they went, they put us the 20 m