CNS Rembourement: No longer in the savings account

Recently, it has no longer been possible to receive refunds for medicinal bills and other payments from the Caisse Nationale de Santé (CNS) on savings accounts. In a short message on its website, the health insurance fund indicates that users who have used a savings account for this purpose must inform the organization of the data of their current account in order to receive future reimbursements.

According to the CNS, transfers to savings accounts are « automatically rejected by the banks » and the amounts could not be paid out. According to the regulations applicable in the banking sector, insured persons would have to provide a checking account in order to receive reimbursements, emphasizes the health insurance company.

The procedure can be carried out at any time

A The bank account can be communicated at any time via the Guichet.lu portal are, whereby the national identification number and proof of bank identity are required for the checking account.

This is an official document issued by the bank, which, in addition to the name of the person who makes the bank details, also contains the IBAN and the BIC/Swift of the account. The CNS points out that this detection cannot be replaced by an account statement or a copy of the bank card.

Affected people can also inform the CNS by post by sending their national identification number and bank identity proof to the following address: Caisse Nationale de Santé / Coassurerance et Signalétique / L-2980 Luxembourg.

This letter can be handed over to the post office within Luxembourg.

This article first appeared at « Contacto.lu ». Translation and processing: Sebastian Offner.