Claimed money from a patient carrier from an elderly woman
- The elderly woman was forced to pay 12 thousand forints by the patient carrier
- Patient transport ordered by the hospital is free
- NEAK has confirmed that patient transport should be free on weekends and holidays
- Database did not include the Woman's Way
THE Telex He reported the story of one of their readers, to whom the article was referred to only as Edit. The elderly woman was ill at Christmas, December 25, so she was taken to hospital and then returned home after 20 hours of waiting and treatment. However, when he returned home, the patient carried him to pay $ 12,000, saying that the freight was not free on weekends and holidays. She gave this there, but she didn't get an invoice. He also found the amount suspiciously, as he knew he would have had to pay up to HUF 11,000 for a taxi and about 24,000 forints he ordered for the delivery of the patient.
The portal visited the Honor Hospital on the matter. The institution said in two ways to transport patients:
- or the hospital order; In this case, they call the center of the National Health Insurance Fund (NEAK), and transport is free of charge on weekdays, weekends and holidays;
- Either the patient or a relative call a patient carrier, but the hospital is not involved in the administration, so in this case the customer must certainly pay for the service.
These were also confirmed by the National Ambulance Service (OMSZ). Patient transport by the hospital said that “In this form, service providers only make patients with free transport, which is funded by NEAK. ”
NEAK also stated that during the conditions, patients are entitled to free, publicly funded patient transport, and this is also valid at the end of the day and on holidays.
This means that the woman should not have paid for the delivery at all.
A family was lost in the dark when they were looking for on duty
The system is not even included in the system
Telex has visited the NEAK system to the patient's disposal company competent for the woman's place of residence. They also confirmed that patient transport is free of charge if it is ordered by the hospital. 23,800 forints are requested for a particular route. However, it turned out that the woman's journey, or even a single shipment of December 26, is not included in their database in their database.
“It may be hyena, it was taken by a paid, we don't get anything. I have been in the profession for 14 years, there has always been anything we do ” – announced NEAK dispatcher, adding that there are basically two options:
- Or they are indeed challenged on a Neak basis, but they say that the patient has been taken away by his family: and they no longer see if they were actually taken by a family member or another patient;
- Or they are not called out, but the patient is involved in an otherwise legally operating but paid patient carrier.
The dispatcher added that other NEAK patient carriers have met, but they haven't been able to do anything about it yet. According to the company, the patient In this case, you can check if the company really has come out for it that is required to take it on a neak basis, but this is an unrealistic expectation from a sick, elderly person.
