Bulgarians are up to date with the EU for artificial intelligence, but there is also a surprise

The attitudes and expectations of the Bulgarians for the role of the artificial intelligence of their workplace practically coincide with the average indicator in the European Union and the tendencies in their attitude on this problem. More than half are convinced that this is something highly positive (9% in Bulgaria and 11% in the EU) or rather positive (46% and 51%).

The optimism of the Bulgarians is a little cooled compared to 2017 with a decline of 4 pp. In both answers.

With 9 points, respectively, the group of the response « rather » rather negative « rating » and 1 point to 6% with the answer « highly negative » has increased to 23%. So today, a total of 30% have a negative attitude.

This may be due to the fact that 8 years ago, it was more of an idea for a tool in the workplace, while in the last 2-3 years it has become a reality very quickly and is entering more and more. However, today, 16% of Bulgarians (the largest group in the EU) say they do not have enough information to judge (against 6% on average in the EU).

But there is a visible discrepancy in the answers to the admission of digital technologies and AI to functions in the management of the workplace related to selection, monitoring, judgment and evaluation:

With an artificial intelligence regulatory framework that is still developing or in places there is no « collection of additional information » can mean many things – from telephone numbers, addresses, property and bank loans to what he wrote, liked or published on social networks, a specific employee or candidate for work without this.

The evaluation of artificial intelligence workers means not only to be properly set assessment parameters, to have people informed about it and to understand it. But someone must have created at least a basis for introducing and maintaining digital data as a detailed description of the job description, work activities – and off -working hours, if it is sought – when it comes to work and leave, what orders of the management affect it or decrease their workload, if they go beyond the obligations, the right to the liabilities, they are right.

More than half (51%) say technology can be used to make accurate workplace decisions. But both this answer and the above seem to be contrary to another group of assessments of the Bulgarians (almost the same say in the EU) about robots and artificial intelligence:

Bulgarians participated in the poll declare disapproval of fully automated solutions From digital technology and AI:

The average indicators from the 27 countries show that the use of digital technologies, including artificial intelligence, is considered in negative light for many workplace activities.

Outside this area of ​​personal space, personal data and subjective assessment, Europeans do not demonstrate resistance to the use of technologies and AI to improve safety and security (67% approve), to allocate workers’ tasks or manage their work schedules and shifts (49% positive against 44% negative).

Positive perceptions of the use of these technologies in the workplace are more common among younger respondents, those with higher education and those currently working.

It is significant that the aforementioned assessments, approvals and disagreements come from people in Bulgaria, among them 43% say that their employer did not inform them about the use of such technologies and artificial intelligence for managing their workplace. « Only without details » are 13%, just over every fifth (22%) replies that it has received a detailed explanation, including information on its advantages, disadvantages and rights.

When they ask the same employers in Bulgaria, 28% say they did not really notify their employees, and 22% insist that they have been told without details.