As she opens it, she throws up after disgusting find

« We regret that this customer experience did not live up to the high standards we expect. Fortunately, this is an extremely rare case and we have apologized to the customer, refunded the purchase fully and offered a gesture of good will, » a spokesman from Amazon said, according to the Daily Star.

The single mother got it terrible because of the horrific smell of the dead rodent and admitted that it actually made her break.

« It smelled like something that was dead. It was worse than my trash. It turned my stomach and made me crack me, » she said.

As she took a closer look at the box, she noticed small pieces of flamingo scattered like breadcrumbs as well as rats, stretching from the door to her living room table, where the terrible package ended, according to Liverpool Echo.

« We could clearly see a hole in the top of the box where something had gnawed through. As soon as we tore the bag up inside – bam – there was the rat, » she said.

Rachel was so repelled that she refused to look deeper into the package – and of course it's not hard to understand that she didn't really want to do this.

« I wouldn't touch any of it. I have dogs, so I'm very careful about rats because they carry illnesses, » she said.

After contacting Amazon's customer service, Rachel got his money back, but nevertheless expressed his indignation that such a thing could happen.

« It shouldn't happen. Why has the carrier accepted the package in that state at all? » she said.

She questioned a lack of quality control, but of course it cannot be guaranteed that it is actually here that it has gone wrong.

« It should have been stopped before it left the warehouse at all. How has no one looked at that package and thought, 'That's not okay'? » She asked.

Rachel, who often acts on Amazon, was in shock over the disgusting finding. In fact, she ended up having a hard time eating dinner during the day.

« We order from Amazon all the time. Never have we received anything in that state. I am completely shaken and disgusted that they let that package reach our door. We are traumatized. We couldn't even have dinner that night. We simply threw up because of the smell, » she said.

To be on the safe side, the Rachel package left behind, as she did not have the big desire to run the risk of taking it inside.

« I didn't want it in the house. It was like a cleaning action after seeing the rat – I had to clean the whole house to be sure, » she said.

« It's indescribable how bad and intense it smelled. It was at the highest on my house table for five minutes before I threw it out. We're not shopping with them again. »