Answer to submitter. It’s not SJ’s fault when the net is not working on the train

Whether you work, study or just want to relax, a well -functioning internet connection is an important factor for a good experience on board the train.

That is why we work hard and purposefully to offer our travelers a strong and stable wireless connection – and I dare say that our wifi is usually as good as it can be.

The crux is that the network problems as travelers as Fredrik printer Experiences are rarely about SJ’s wifi, but about mobile coverage along the tracks. We can have an advanced and well -developed network as possible on a train.

There is no mobile coverage Outside the train it does not matter. Then the connection will hang or even release.

Our internet on board is based on constantly finding the strongest of the three mobile network owners’ signals. The problem is that the mobile network is not sufficiently expanded along the railways.

Recently, mobile operators announced an ambition increase on several of the country’s pedestrian paths. The Swedish Transport Administration has been commissioned by the government to secure mobile coverage in the country’s train tunnels.

In the meantime We do at SJ what we can. For a year now, all our trains have radio -transparent windows, which makes it easier for mobile signals to reach – if there is coverage. In addition, we study the opportunities to make our wifi even better with the help of satellite connection.

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