A small piece of ginger always causes inspection, says S Group’s customers

HS Readers confirm that in the S Group’s instant cashiers, there is a high probability of random inspection when there is a small amount of cheap weighing in purchases.

Thing came up when Valkeakoski Sanomat The supplier tried Buying ginger and cherry tomatoes at Prisma, S-Market and Sale instant bags. There were other shopping. Four quick cash trials led to four random inspections.

HS prepared a survey based on an experiment with 138 readers all over Finland. The majority of the respondents in the survey identified with the supplier’s experiment in S Group stores. Random inspections have also frustrated many respondents in the survey.

Readers have often been subject to random checks other than cherry tomatoes and ginger. Losses have also caused random checks.

« In Prism, a single garlic among the purchases caused the same. The seller directly said that the low weight of the garlic caused a check, » says Mika Lähteenmäki

« A little chili, a small ginger. Always the same thing: Wait the seller. In Prisma, the inspection comes in mountains, nothing random about it. Little upgrade to the machine’s software would fix this stupidity, » writes Mari.

Random checks on instant bags have annoyed so much that some have stopped using them.

« Whenever buying losses with low prices will be inspected. We have stopped using a quick cashier if the product in question is. Although the cashier has to wait unnecessarily long. Pellervo River Trip.

In addition, transparency is needed for the random procedure.

« In practice, the inspection comes every time I buy a small amount of nuts for a snack, as I used. I do not understand why the S Group may not directly admit that they are checked because they are thought to be pissed so much, » says Johanna Ronkainen.

On the other hand, some customers also understand why similar products are asking for the seller’s instant cash.

« Sometimes I’ve bought 2-3 loose candies as a ‘reward’ for a trade trip and usually have to be inspected. Yes, I understand because quite a few cheat in them by putting a 10 gram sticker in a kilo bag, » explains Pekko Pope.

From the S Group No telephone interview was given. In the email response to S Group Development Director Jarkko Mäkinen says that inspections are random.

Earlier, the same assured in an interview with Valkeakoski Sanomat Janne Ahtoniemi.

The S Group’s communication increased by email that machine automation is guided by certain parameters that affect inspections. However, they refused to specify what kind of parameters it was.

Kesko Cashier Services and Customer Services Director Minna Wallenius assured in an interview with Valkeakoski Sanomat that the K-Group’s cash register inspections are random. In the test of Valkeakoski Sanomat, a small piece of ginger did not cause inspection at the self -service fund.