24,000 complaints received the public prosecutor’s office last year – Diepresse.com
Personnel and financial bottlenecks in health, care, judiciary and the police would increasingly affect the quality of the services, says elisan lawyer Elisabeth Schwetz.
The number of complaints at the public prosecutor’s office continued to high in 2024, shows the annual report presented on Thursday. The public lawyer Elisabeth Schwetz nominated by the FPÖ not only attributed this to the fact that the need for information and support increased due to the crisis years. Personnel and financial bottlenecks in health, care, judiciary and the police would also have an increasing impact on the quality of the services.
Schwetz reported at the press conference of a police inspection in Vienna, for example, in which there is too few staff. « Of course, this can lead to an overwhelming employee. »
Situation in priority « catastrophic »
According to Volksanwalter Gabriela Schwarz (ÖVP), the situation is also “catastrophic” in prisons, especially for young people. There are too few judicial officers, but also too little medical, psychological and other specialist staff. In addition, there is overcrowding in almost every prison. This state leads to overloading of the staff with increased long -term patients, poor care, complicit resocialization and even result in increasing number of suicide. Black therefore appealed to the Minister of Justice to improve working conditions and salaries in the adhesion in order to make the work more attractive there. In addition, to discharge the electronically monitored house arrest quickly to 18 to 24 months.
In institutions such as prisons, psychiatric institutions, old people’s homes or youth living communities, in which people are restricted in their freedom and which are therefore checked by commissions on behalf of the public prosecutor’s office to comply with human rights, there were criticism of the staff in 2024 in 2024. « As a rule, it is so much staff that it is problematic for the care of the accommodated, » said Volksanwalter Bernhard Achitz (SPÖ). In total, the commissions in two thirds of their 458 controls have objected to the human rights situation in the investigations examined. According to Achitz, severe abolished, sore or without reason for medication, which is unnecessary, there may be no decoration in the facility in which the facility did not have the corresponding decoration.
Most test procedures in the area of security
A total of 12,100 test procedures were completed in the previous year, and at around one fifth the public prosecutor found a grievance in the administration. Most of the test methods (27 percent) initiated in 2024 fell into the area of internal security (UA asylum, complaints about the police), followed by the social and health and health area or the judiciary and data protection authority with about a fifth each. In general, according to Schwetz, the grievances could be remedied after symptoms.
The case of a student whose master’s thesis assessor had retired unnoticed was given as examples, which is why the man was only able to complete his studies eight months later. In another case, a visually impaired woman who worked in the State Police Directorate had to wait nine months for enlargement software for nine months. There are also many cases in the area of building law or spatial planning. It often takes a long time for a grievance to be resolved, Schwarz criticized, which also expects authorities to apologize to those affected in the event of errors.
Care gaps in anorexia
Achitz also saw a need for action in the expert. Those affected by post -viral diseases such as the Chronic Fatigue Syndrome (ME/CFS) therefore report that « they are treated like someone who wants to sneak up ». He also sees supply gaps in anorexia. For example, a woman with a serious underweight turned to the public prosecutor because she is not accepted with the argument in any existing facility that her body mass index was too low. « This is very paradoxical, so special facilities are needed. »
From Achitz’s point of view, a point of contact is missing in child and youth welfare, so that those professional groups that have to reimburse the child and youth welfare report if the child and youth welfare is suspected can correctly assess hazards. « Then it would be clear to everyone involved what they have to report and when. » He also advocates that the authorities have to confirm that the message has been received and that steps are taken.
>>> Annual report 2024 of the Volksanwaltung
